Skol Casino Privacy Policy

We at Skol Casino are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Skol Casino.com, register an account, use the Skol app, or otherwise interact with our services. By using Skol Casino, you agree to the practices described in this policy. We are operated by White Hat Gaming Limited, licensed and regulated in Malta and Great Britain, and we take our data protection obligations seriously under applicable laws, including UK GDPR.

Information We Collect

When you register with Skol Casino or use our platform, we collect several categories of information to provide you with a safe and personalised gaming experience. We gather this information directly from you, automatically through your use of our services, and occasionally from third parties such as identity verification providers or payment processors.

Information You Provide to Us

• We collect your full name, date of birth, and residential address when you complete Skol register procedures
• We collect your email address and phone number for account communication and Skol login verification
• We collect payment details when you make a Skol deposit or request a Skol withdrawal
• We collect identification documents to comply with anti-money laundering and age verification requirements
• We collect any information you submit through customer support tickets, live chat, or promotional entries

Information We Collect Automatically

• We track your gaming activity, including bets placed on our Skol slots and Skol live casino games
• We record your IP address, device type, and browser information when you access the Skol app or Skol casino app
• We log your login times, session duration, and pages visited across our platform
• We use cookies and similar technologies to remember your preferences and improve site functionality

How We Use Your Personal Data

We use the information we collect for a variety of legitimate business purposes connected to operating Skol Casino safely and effectively. Our primary uses of your data include the following.

• We use your data to verify your identity and confirm you meet our eligibility requirements as a Great Britain resident aged 18 or over
• We process your payment information to facilitate Skol deposit and Skol withdrawal transactions securely
• We use your contact details to send account notifications, transaction confirmations, and updates regarding any Skol bonus code or Skol promo code you may have activated
• We analyse your gaming patterns to detect problem gambling behaviour and support responsible gaming initiatives
• We use your information to prevent fraud, money laundering, and unauthorised account access
• We may use your data to personalise offers, including eligibility for our Level-Up Rewards loyalty programme and any Skol casino no deposit bonus promotions
• We use aggregated and anonymised data to improve our website, our Skol app, and our overall service quality

Legal Basis for Processing

We rely on several legal grounds to process your personal data. We process your information where necessary to perform our contract with you, such as when you register an account or request a withdrawal. We also process data to comply with our legal obligations as a licensed operator, including our licence conditions under the UK Gambling Commission and the Malta Gaming Authority. In some cases, we rely on your consent, for example when sending marketing communications about a Skol casino bonus, and you may withdraw this consent at any time. Finally, we process certain data based on our legitimate interests, such as maintaining platform security and preventing fraud.

Cookies and Tracking Technologies

We use cookies on our website to enhance your browsing experience, remember your login details, and analyse how visitors use Skol Casino.com. Some cookies are essential for the operation of our site, while others help us understand player behaviour and improve our Skol slots and Skol live casino offerings. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit your ability to use some features of our platform.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary to operate our business.

• We share data with payment providers such as Visa, Mastercard, Trustly, PayPal, Skrill, and Neteller to process your transactions
• We share information with regulatory authorities, including the UK Gambling Commission and the Malta Gaming Authority, as required by law
• We share data with identity verification and fraud prevention partners to confirm your eligibility to play
• We may share information with our group company, White Hat (Holdings) Limited, which supports our marketing, systems development, payment processing, and customer services
• We disclose information when legally required, such as in response to a court order or law enforcement request

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our systems use encryption, secure servers, and restricted access protocols to safeguard sensitive information, including your payment details and identification documents. While we take every reasonable precaution, we encourage you to also protect your own account by using a strong password and keeping your Skol casino login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal and regulatory obligations. Financial transaction records and identity verification documents are typically retained for a minimum period required under anti-money laundering regulations. If your account becomes inactive, we may retain certain data in accordance with our dormant account policy before considering deletion.

Your Rights

As a data subject, you have several rights regarding your personal information, and we are committed to helping you exercise them. You may request access to the data we hold about you, ask us to correct inaccurate information, or request erasure of your data where legally permissible. You may also object to certain processing activities, request restriction of processing, or ask for a copy of your data in a portable format. If you wish to exercise any of these rights, you can contact our support team at support@Skol Casino.com, and we will respond promptly in accordance with applicable law.

International Data Transfers

As part of our operations, we may transfer your personal data to countries outside the United Kingdom, including where our group companies or service providers are based. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in line with UK data protection standards.

Children's Privacy

Skol Casino is strictly intended for individuals aged 18 and above who reside in Great Britain. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under 18, we will take immediate steps to delete such data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website, and we encourage you to review this page periodically. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our dedicated support team through live chat, our Help Centre, or by email at support@Skol Casino.com. We are here to assist you and ensure your experience with us remains secure and transparent.